Welcome to Liff-Anderson Associates, a private consulting firm dedicated to promoting individual and organizational health. We are commited to providing high quality, cost-effective training services. An initial phone evaluation of your organizational needs is provided free of charge.

Are you in need of our services? Take our Organizational Wellness Self-Test and find out!

Learn about our Professional Consulting Services and Trainings...

• Organization Wellness Evaluation & Consultation
• Stress Management Training
• Conflict Resolution & Mediation
• Multicultural Diversity Training
• Dealing With Difficult People

Seeking a service not described on our website? Don't hesitate to contact us! We may be able to accomodate your needs or to provide you with an appropriate referral.

Send email to Stephen Liff-Anderson Please provide your daytime phone number and a time to call when you may be easily reached.

We will phone you upon receipt of your email and provide a free telephone evaluation of your consultation needs. If we are unable to meet your needs, we will make a referral to appropriate services.

Is Your Organization a Healthy Place to Work? Take this quick self-test... Are your worker productivity levels dropping, without any apparent cause? Do relations between management and staff seem tense, "edgy" or conflictual? Have layoffs or downsizing created an atmosphere of distrust among your staff? Do your employees seem to dread Monday mornings or "live for the weekend"? Do your employees get sick often or seem to call in when they aren't really sick? Are workplace conversations marked by complaints, jokes or sarcasm? If you answered "Yes" to any of the above questions, your organization will benefit from our consulting services.

Organizational Wellness Evaluation and Consultation

Restore workplace morale Establish effective leadership Improve job satisfaction and productivity

In many ways, an organization or business mirrors a living entity or system. Consider how corporations are given distinct legal rights and protections; businesses develop policies and procedures which transcend individual management styles; and how employees tend to view the workplace as their "second family". Unfortunately, as is the case in many actual families, organizations often adopt behaviors or operating procedures which are inefficient, stressful or otherwise "dysfunctional".

Liff-Anderson Associates offers a unique opportunity to evaluate and enhance the overall health of your organization. To begin, we develop an organizational wellness profile by reviewing policies and procedures, relations between management and employees, worker productivity and job satisfaction. We then work closely with management and staff to draft an organizational wellness plan which details recommendations for change. This plan may advise training in specialized areas, such as stress management, team building, leadership skills or multicultural diversity.

Additionally, we may recommend training in consensus decision-making or collective management, two protocols which have proven beneficial to numerous businesses and organizations. This training can empower your organization to resolve conflicts and disputes in-house, thereby avoiding costly arbitration services and improving overall staff morale.

While the term "stress reduction" may seem a catch-all for the 90's, workplace stress remains a pivotal factor in determining the success of any business. When employee stress levels are high, workplace relationships become strained and conflictual, absenteeism soars and productivity plummets.

Liff-Anderson Associates offers an innovative, holistic approach to stress management. Participants identify their major stressors, learn time-proven stress reduction methods, develop individualized plans for physical and emotional self-care, and resume their work with renewed energy and motivation. We also help organizations implement protocols which provide stress relief in the workplace on a daily basis.

Conflict in our culture seems inevitable. Hardly a day passes without our being exposed to some form of discord within our communities, the media or at the national level. Conflicts occurring within businesses and organizations exact a high cost in lost productivity, job dissatisfaction and employee burn-out.

Liff-Anderson Associates offers conflict resolution training as a vital element in your organizational wellness plan. Our training covers common sources of communication break-down, negotiation, decision-making and team building. Participants acquire a basic proficiency in conflict management sufficient to resolve most workplace conflicts before they escalate into costly disputes. In the event that an outside resource becomes necessary, we also provide organizations with cost-effective mediation services.

As high-profile cases of harassment and discrimination dominate the national news, we are given pause to re-examine attitudes and prejudices at the local level. Harassment lawsuits are involved and costly, both financially and in terms of workplace morale. Yet in most cases, the incidents in question could have been prevented if effective leadership and education had been available.

Liff-Anderson Associates offers a sensitive approach to diversity training. We guide your employees in exploring attitudes, stereotypes and prejudices within an accepting, non-confrontational format. While assisting employees to embrace their cultural heritage, we simultaneously build bridges of understanding across differences of gender, race, physical ability and sexual orientation. We also review anti-bias and harassment policies to ensure a safe working environment for employees and management alike.